What happens to unused credits at the end of the month?
What happens to unused credits at the end of the month?
Unused credits expire when your billing cycle resets. Credits are not carried over to the next month — your balance refreshes to your plan’s monthly allowance on your renewal date.
What happens if my generation fails?
What happens if my generation fails?
If Extensy encounters a server-side error and no ZIP is produced, your credit is automatically returned to your balance. Credits are only deducted for successful, downloadable outputs. You will never be charged for a generation that fails on our end.
Can I transfer credits to another account?
Can I transfer credits to another account?
No. Credits are tied to individual accounts and cannot be transferred. Make sure you’re logged into the correct account before generating. For team-based credit sharing, contact teams@extensy.dev to ask about enterprise options.
What happens to my credits if I upgrade mid-month?
What happens to my credits if I upgrade mid-month?
When you upgrade mid-month, any remaining credits from your current plan are added to your new plan’s balance. You won’t lose credits you’ve already earned in the current cycle.
What does 'commercial rights' mean?
What does 'commercial rights' mean?
Commercial rights mean you can sell, distribute, or monetize the extensions you build with Extensy. The Free plan is limited to personal use — you cannot publish or sell extensions built on it. Pro and Max plans include full commercial rights for all generated extensions.
Can I buy extra credits without upgrading my plan?
Can I buy extra credits without upgrading my plan?
Not currently. The best way to increase your monthly credit allowance is to upgrade to a higher plan. Pay-as-you-go credit packs are being evaluated for a future release.
What happens to my credits if I downgrade?
What happens to my credits if I downgrade?
If you downgrade, your remaining credits from your active Pro or Max plan stay available until the end of your current billing period. After that, your balance resets to the Free plan limit of 5 credits per month.
Can I get a refund for credits I didn't use?
Can I get a refund for credits I didn't use?
No. Unused credits at the end of a billing cycle are not refunded. We recommend planning your generation work to use your monthly allowance before it resets.
Do Free plan credits reset monthly too?
Do Free plan credits reset monthly too?
Yes. Every account receives 5 free credits on a monthly basis, starting from the day you sign up. The reset date is the same day each month as your original signup date.